The Personal Response Services Limited (PERSL) represents manufacturers, service providers, and consumers of Personal Emergency Response Systems, commonly known as Medical Alarms.

PERSL has been working very closely with NBN Co., and the telecommunications companies, to ensure that the transition from the old copper based network to the NBN is as smooth and trouble free as possible, for all people with medical alarms.

PERSL supports the establishment of a register of medical alarms users, administered by NBN Co.  The register is important to allow NBN Co. and the telecommunications companies to provide the best possible assistance to people who rely on medical alarms for their personal safety.

To join the medical alarm register call 1800 227 300, or complete the on-line form at www.nbnco.com.au/medicalregister .

Even if you only have a voice-only telephone service, and do not have the internet, it is important that you register.

In addition to registering, monitored medical alarm users should contact their medical alarm company well before the NBN is to be connected to their home. Their medical alarm company will assist them during the transition process, and will confirm that their alarm is working properly when connected to the NBN.

Phil Wait

Chair, Personal Response Services Limited (PERSL)