Why should a PERS unit be monitored by a 24-hour service centre and not just ring a pre-programmed number?
The use of 24-hour service centres guarantees immediate attention during any time of day.
PERS units provide users with freedom and comfort to move around in their own homes and with the knowledge that if help is ever needed it is only a button press away.
During an emergency situation the client presses his/her personal radio pendant which initiates a call to a central monitoring station. The monitoring station assesses the situation and sends help.
A PERS unit typically consists of a personal radio transmitter pendant and an automatic telephone dialer, typically located in an individual’s home.
Australian Standards AS4607 – Personal Response Systems
Download the Code of Practice booklet which contains the PERSA application form.