PERSL (Personal Emergency Response Services Limited) members must follow several standards, and guidelines to insure quality services are provided to Australian residents requiring support to live life to the fullest extent.

Here you’ll find several relevant resources –

PERSL – Vision, Mission and Values

The PERSL (Personal Emergency Response Services Limited) Vision, Mission and Values statement.

PERSL Industry Guideline

This Industry Guideline specifies the minimum performance, design and operation
requirements for Personal Emergency Response Systems (PERS’s) which communicate with a
24-hour monitoring facility over a communications link.

PERSL Code of Practice Booklet

The PERSL Code of Practice booklet defines the ideals, standards and requirements that members of PERSL must uphold. It also contains an application form for PERSL membership.


Australian Standard – AS 4607-1999 – defines the minimum performance, design, and operation requirements for Personal Emergency Response Services and Systems for Australians.   

AS 4607 is the Australian Standard by which Personal Emergency Monitoring centres and the Alarms used to protect vulnerable Australians are defined and must exceed.