We’re committed to raising the standard of safety for monitored personal alarms across Australia. We ensure monitored alarms meet AS 4607 standards and that our members deliver reliable services to help Australians and their loved ones live with confidence and security. We set the tone, the guidelines, and the expectations for how quality, compliant, 24/7 monitored personal alarms should perform.
Want to know why people trust us? Hear the reasons from them directly.
Peace of Mind
PERSL members are required to meet rigorous industry guidelines to ensure that every device provided under the PERSL banner is consistent, compliant, and accountable.
These standards are not optional — they’re the benchmark for delivering services that prioritise safety, transparency and user wellbeing. By requiring providers to meet AS 4607 and our own guidelines, PERSL provides peace of mind to users and their friends and family.
“I wouldn’t be without mine. I have both the pendant and the watch. My family say they are glad I’m safe when on my own.”
24/7 Emergency Support
Staying connected is vital in an emergency. Our members offer 24/7 monitoring as a non-negotiable standard, keeping users connected to trained operators who can assess, escalate, and act when an alarm is triggered. Whether the user experiences a fall, medical emergency or other safety concern, help is always just a button press away.
“I can rest easy at my home with the knowledge that, in case of an emergency, assistance is always there at the touch of my personal alarm 24/ 7.”
Easy to Use
A personal emergency response system should enhance confidence — not confusion. That’s why ease of use is a critical part of what PERSL promotes and expects from all member devices. Whether it’s a pendant or watch, PERSL members’ devices are designed with clarity, accessibility, and simplicity in mind. There’s no complex setup, no fiddly instructions, and no barriers to getting help fast — just a single press for immediate assistance.
“They put my mind at rest knowing that at the touch of a button, I can speak to someone who can organise help for me in the way of a family member, friend or ambulance. I cannot thank them enough for their help.”
Stay Safe, Stay Connected
At PERSL, everything we do is driven by a simple goal: to keep Australians safe, supported, and confidently connected to professional help when they need it most.
From rigorous standards to responsive monitoring, we’re building a stronger, safer future for monitored personal alarms. When choosing a device from one of our members, you’re choosing safety backed by industry leadership and a commitment to quality care.
Because staying safe should be simple. And staying connected should never be optional.